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Ease Holiday is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal information:
* Personal Identification Information: Name, email address, phone number, passport details, and address.
* Booking and Travel Information: Travel itinerary, hotel and accommodation preferences, flight details, and payment information.
* Technical Information: IP address, browser type, operating system, and usage data when you visit our website.
* Marketing and Communication Preferences: Your preferences for receiving marketing communications and your communication history with us.
2. How We Use Your Information
We may use the information collected for the following purposes:
* Providing Services: To book and manage your travel arrangements, such as flights, hotels, tours, and car rentals etc.
* Customer Support: To respond to your inquiries, provide assistance, and handle complaints.
* Marketing: To send you promotional offers, newsletters, and updates about our services. You can opt out of marketing communications at any time.
* Personalization: To tailor our services and offers based on your preferences and past bookings.
* Compliance: To comply with legal obligations, including immigration, customs, and regulatory requirements.
3. How We Share Your Information
We may share your personal information with third parties in the following scenarios:
* Service Providers: With airlines, hotels, car rental agencies, and other travel-related vendors to fulfill your travel bookings.
* Business Partners: With partners who assist in offering you additional services, such as travel insurance or tours.
* Legal Obligations: When required by law, such as for visa or immigration purposes, or in response to a court order or government request.
* Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
4. International Data Transfers
As a global travel company, we may transfer your personal information to countries outside of your country of residence. These countries may have different data protection laws, but we will ensure appropriate safeguards are in place to protect your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Retention of Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. This includes keeping your data for legal, regulatory, or business purposes.
7. Your Rights
You have the following rights regarding your personal information:
* Access: You can request a copy of your personal information that we hold.
* Correction: You can request correction of inaccurate or incomplete information.
* Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
* Objection: You can object to the processing of your personal data for marketing or other purposes.
* Data Portability: You can request the transfer of your personal information to another service provider.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies
Our website uses cookies to enhance your experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website if the changes are significant.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
support@easeholidays.com